Collections
Navigating the complexities of collections is a nuanced task that demands significant resources—often more than many credit unions have readily available. At CU*SOUTH, we understand these challenges and offer a comprehensive Collections service designed to manage your efforts efficiently and compassionately.
A Partnership Geared Toward Success
Our Collections services extend beyond mere recovery; they’re about integrating with your team to strategically reduce delinquencies and charge-offs, significantly improving your financial health within the first year of collaboration. This strategic partnership is crafted to not only recover loans but also to mend and enhance member relationships in the process.
Embracing a Member-Centric Approach
At the core of CU*SOUTH’s Collections services is a profound respect for the relationships you’ve built with your members. Our team approaches each case with the dignity and compassion your members deserve, prioritizing effective communication to help guide them back to financial stability.
Elevate Your Collections Strategy
Partner with CU*SOUTH to not only streamline your collections efforts but also to enrich your overall strategy with our additional services:
- Collection Process Assessment: Partner with our experts to streamline your collections process. Gain access to tools for policy evaluations, procedural recommendations, profitability reviews, in-depth training for collectors and strategic planning.
- Repossession: Our team will conduct repossession of vehicles when needed. We will handle the process in its entirety, from initiating the repossession to distributing proceeds when the vehicle is sold.
- Skip Tracing: Leave the location to us. From searching public records to making calls, our team will efficiently locate members to facilitate collections processes.
Why Choose CU*SOUTH for Collections?
Choosing CU*SOUTH’s Collections services means aligning with a partner that is not just focused on recovery but is also deeply committed to the health of your credit union and the wellbeing of your members. As a 100% credit union-owned CUSO, our mission is your growth and the revitalization of your member relationships.
Experience a holistic approach to collections that transcends traditional recovery efforts. Let CU*SOUTH help you navigate the path to better financial health and stronger member connections.