IT Managed Services

Your Partner in Proactive IT Management

Managing an IT infrastructure is a formidable challenge among the many daily operations you oversee. As technology advances, the complexity of networks and their components increases, often surpassing the in-house IT capabilities of many credit unions.

CU*SOUTH is acutely aware of these challenges and has developed a robust suite of IT Managed Services specifically designed to take the burden of IT management off your shoulders.

Simplifying IT Complexity

CU*SOUTH’s team of IT specialists is equipped to take over the management of your entire IT infrastructure. This comprehensive support allows your credit union to concentrate on its core mission: delivering exceptional service to your members.

Comprehensive IT Managed Services That Give You the Advantage:

  • Firewall Management
  • Network Management
  • Server and Systems Administration
  • Desktop Support with Antivirus (TrendMicro)
  • Patch Management
  • Managed Backups
  • Reporting Services
  • Email Support (Office 365)
  • Technology and Network Assessment
  • Backup and Storage Consulting
  • Infrastructure and Architecture Consulting
  • Disaster Recovery/Virtual Branch
  • Backups and Business Continuity Services
  • A la Carte IT Support: $150/hour (one-hour minimum)
  • Ransomware Detection

  • Around-the-Clock, Managed SOC Monitoring

  • Advanced Software Management

  • Endpoint Detection & Response

  • Managed Detection & Response

  • Penetration Testing

Proactive Cybersecurity

In today’s digital environment, reacting to IT security audits and pre-empting potential threats is crucial. CU*SOUTH adopts a proactive cybersecurity strategy, ensuring that your credit union is always prepared. With 24/7 monitoring, along with the secure management of firewalls and servers, we help you stay one step ahead of security risks.

    Guaranteeing Seamless Operations

    Understanding the critical importance of uninterrupted service, our IT Managed Services are designed to ensure seamless operations. We aim for 100% uptime, freeing you from the burdens of IT infrastructure management so you can focus on addressing your members’ needs.

    Ensuring Business Continuity

    Business continuity planning is more than a best practice—it’s an essential strategy for ensuring stability in today’s uncertain world. Our IT professionals collaborate closely with your team to develop a Business Continuity Plan that not only meets but exceeds industry standards, ensuring resilience against IT audits and unforeseen challenges

      CU*SOUTH: Your Partner in Strategic IT Solutions

      As a 100% credit union-owned CUSO, we understand the IT management challenges unique to credit unions. Our commitment is to deliver strategic, industry-leading solutions that enhance your operations and security. With CU*SOUTH as your partner, you can rest assured that your IT infrastructure is in expert hands, allowing you to focus on what matters most—your members.

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